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Certified Information Technology Management Professional (CitMP) Training (a.k.a. Mini-MIS)

"Technology training services offered to technology management professionals, managers, directors and leaders."

This program covers the content that is taught in most core MIS programs but in a fraction of the time. Specifically, it includes the following modules, and is offered self-paced/live-online as well as a four-and-a-half-day (4.5 days) classroom program (public seminar or onsite at your location). Here is a sample agenda:

  1. Information Systems
    • Computers and Information Systems in Daily Life
    • Computer Literarcy and Information Literacy
    • The Beginning: Transaction Processing Systems
    • Management Information Systems
    • Major Components of an Information System
    • Using Information Systems and Information Technology
    • The IT Job Market
    • Future Outlooks
  2. Computers
    • Defining a Computer
    • History of Computer Hardware and Software
    • The Power of Computers (Speed, Accuracy, Storage)
    • Computer Operations
    • Input, Output and Memory Devices
    • Classes of Computers
    • Software (Operating Systems, Application Software)
    • Computer Languages
  3. Database Systems, Data Warehouses and Data Marts
    • Databases
    • Logical Database Design (Relational Database)
    • Components of a DBMS (Data Engine and Manipulation)
    • Recent Trends in Database Design and Use
    • Data Warehouses (Input, ETL, Storage, Output)
    • Data Marts
  4. Personal, Legal, Ethical and Organizational Issues
    • Risks Associated with Information Technologies
    • Privacy Issues (Email, Cookies, Spyware, Adware, Phishing, Keyloggers, Sniffing, Spoofing)
    • Ethical Issues of Information Technologies
    • The Impact of Information Technology in the Workplace
    • IT and Health Issues
    • Green Computing
  5. Protecting Information Resources
    • Computer and Network Security: Safeguards
    • Security Threats: An Overview
    • Security Measures and Enforcement (Access Control, VPN, Encryption, Biometrics etc.)
    • Comprehensive Security System
    • Business Continuity Planning
  6. Data Communication: Delivering Information Anywhere Anytime
    • Defining Data Communication
    • Basic Components of a Data Communication System
    • Processing Configurations
    • Types of Networks (LAN, WAN, MAN)
    • Network Topologies (Star, Ring, Bus, Hierarchical, Mesh)
    • Major Networking Concepts (Protocols, Routers, Client/Server)
    • Wireless and Mobile Networks
    • Wireless Security
    • Convergence of Voice, Video and Data
  7. The Internet, Intranets and Extranets
    • The Internet and the World Wide Web: Domains
    • Navigational Tools, Search Engines and Directories
    • Internet Services (Email, Newsgroups, IM, VoIP, Telephony)
    • Web Applications for Various Industries
    • Intranets
    • Extranets
    • Web 2.0 and 3.0 (Blogs, Wikis, Social Media, RSS, Podcasting)
  8. E-Commerce
    • Defining E-Commerce: The Value Chain
    • Major Categories of E-Commerce
    • B2B, B2C, C2C, C2B, Government, Intrabusiness E-Commerce
    • Mobile and Voice-Based E-Commerce
    • E-Commerce Supporting Technologies (Electronic Payment, Web Marketing, SEO)
  9. Global Information Systems
    • Why Go Global? E-Business
    • Global Information Systems
    • Organizational Structures and Global IS
    • Obstacles to Using Global Information Systems (Skill, Culture, Regulation, Infrastructure)
  10. Building Successful Information Systems
    • Systems Development Life-Cycle
    • Planning (Task Force, Feasibility Study)
    • Requirements Gathering and Analysis
    • Design (Prototyping)
    • Implementation (Request for Proposal - RFP, Implementation)
    • Maintenance
    • New Trends in Systems Analysis and Design (SOA, RAD, Extreme, Agile)
  11. Enterprise Systems
    • Supply Chain Management (SCM)
    • Customer Relationship Management (CRM)
    • Knowledge Management (KM)
    • Enterprise Resource Planning (ERP)
  12. Management Support Systems
    • Types and Phases of Decisions in Organizations
    • Decision Support Systems (DSS)
    • Executive Information Systems (EIS)
    • Group Support Systems (Groupware)
    • Geographic Information Systems (GIS)
    • Designing Management Support Systems (MSS)
  13. Intelligent Information Systems
    • Artificial Intelligence (AI)
    • Expert Systems
    • Case-Based Reasoning
    • Intelligent Agents
    • Fuzzy Logic
    • Artificial Neural Networks
    • Genertic Algorithms
    • Natural-Language Processing
    • Integration AI Technologies into DSS
  14. Emerging Trends, Technologies and Applications
    • Trends in Software and Service Distribution (Pull and Push)
    • Virtual Reality (VR)
    • Radio Frequency Identification (RFID)
    • Biometrics
    • Networking (Wi-Fi, WiMAX, Bluetooth, Grid, Utility - On-Demand, Cloud)
    • Nanotechnology